How we handle your information.

1. Who We Are

The Blood Health Awareness and Support Network (BHASnet) is a registered non-profit organization based in Saskatchewan, Canada. We are committed to protecting your privacy and handling your personal information with care.

2. What Information We Collect

We collect information you provide directly to us, such as when you:

• Create an account — name, email address, and membership role(s)
• Submit a resource — name, email address, and any content you provide
• Participate in Peer Support — posts, replies, and reactions
• RSVP to an event — your name and email address
• Register interest in an event — your availability preferences
• Submit a story or news tip — name, email address, and content
• Contact us — name, email address, and message content

3. How We Use Your Information

We use your information to:

• Provide and maintain your member account
• Send you notifications you've subscribed to (event reminders, replies to your posts, etc.)
• Process event RSVPs and interest registrations
• Review and publish community submissions (resources, stories, news tips)
• Respond to your inquiries and support requests
• Improve our programs and services

4. Email Communications

We send email notifications only for the following purposes:

• RSVP confirmations and event reminders
• Waitlist updates and promotions
• Replies to your Peer Support conversations
• Resource approval notifications
• Event recap and recording availability

You can manage your notification preferences at any time from your Profile & Settings page.

5. How We Store Your Information

Your information is stored securely in our database and is accessible only to authorized BHASnet staff and volunteers who need it to perform their roles. We use industry-standard security measures to protect your data.

We retain your information for as long as your account is active, or as needed to provide you with services. If you close your account, we will delete your personal information within 30 days, except where we are required to retain it by law.

6. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information:

• With service providers who assist us in operating our platform (e.g., email delivery, hosting)
• When required by law or to protect the rights, property, or safety of BHASnet, our members, or others
• With your explicit consent

7. Cookies

We use cookies to enhance your experience on our website. Cookies help us remember your preferences, keep you logged in, and understand how you interact with our site. You can control cookie settings in your browser.

For more detailed information about our cookie usage, please see our Cookie Policy.

8. Your Rights

You have the right to:

• Access — request a copy of the personal information we hold about you
• Correct — update or correct your personal information
• Delete — request that we delete your personal information
• Object — object to the processing of your personal information
• Withdraw consent — withdraw your consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us.

9. Children's Privacy

Our services are intended for individuals aged 16 and older. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page and updating the "Last updated" date at the top.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

• Email: hello@bhas.network